PRIVACY POLICY

PRIVACY POLICY

At MINDEPENDENCE S.L., we are committed to protecting and respecting your privacy, and to this end, we adopt the security measures established by both Spanish and international (including European) legal standards. Below, we explain how and why we collect your data. The information you provide is confidential and will only be disclosed in the cases described below and when requested by a public or judicial authority, or when required in any other legally required case.

  1. Who is responsible for processing your data?
  2. For what purposes do we process the information?
  3. ¿De dónde procede y qué información tratamos?
  4. Where does it come from and what information do we process?
  5. Communications or data transfers – Commercial Communications
  6. How long will we retain the information?
  7. What is the legitimacy for the processing of information?
  8. Where do we store your data and who has access to it?
  9. Who is responsible for the processing of your data?

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and the provisions of Regulation (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, you are hereby informed:

  • Company Name: MINDEPENDENCE S.L.
  • CIF: B85336410
  • E-mail: info@landguage.consulting

If you need a postal address, please contact us and we will provide it. You can contact our Privacy Officer, who you can contact if you have any questions about how we process your information, by sending an email to info@landguage.consulting.

The policy set forth on this page applies to user data collected by MINDEPENDENCE S.L. through:

  • non-digital media such as registrations for all types of events, contracting of services and similar signed on paper;
  • digital media, such as, for example, online forms, emails, SMS, WhatsApp, websites, landing pages, social media accounts where MINDEPENDENCE S.L. is present or display of advertisements (hereinafter, digital media).

For the purposes of this privacy policy, users are, in general, people who:

  • You provide us with information by completing any of the forms available at MINDEPENDENCE S.L., when requesting a service, when purchasing a service we offer, or when participating in any of the promotions we run or activities we promote.
  • Or those who use the aforementioned digital media without having registered through the established forms.
  1. For what purposes do we process the information?

At MINDEPENDENCE S.L. we process your personal data for the following purposes:

Browsing the web and using our digital media

We process your information to enable and facilitate your access to and navigation through our digital media, as well as to provide you with the services we offer through them.

Manage the services you request from us

In these cases, we process the information you provide to us, for example, to manage any questions you may have about our services, quotes, etc., to MINDEPENDENCE S.L., to resolve any questions or complaints you may have about the services we provide through the means available to you, etc.

Improve the services we offer and security

Other uses for this information include maintaining, improving, and enhancing the effectiveness of our services and digital media, enabling us to develop new features, protecting the security of your data and our digital media, and detecting and preventing fraud in transactions.

Cumplir con obligaciones legales y otros requerimientos

Comply with legal obligations and other requirementsFinalmente, también es necesario que MINDEPENDENCE S.L. trate tus datos para el cumplimiento de nuestras obligaciones legales establecidas, por ejemplo, en la normativa fiscal, la de protección de datos o en la de servicios de la sociedad de la información, así como para atender los requerimientos que se nos soliciten desde las autoridades públicas.

  1. Where does it come from and what information do we process?

The information we process comes from:

Data that you have provided us directly

Data that you have provided us directly

  1. Where does it come from and what information do we process?

En general

You have the following rights in relation to your data:

  • The right to know if we are processing your personal data, to access it, and to request information about how and why we process it, and, where appropriate, to request a copy.
  • The right to rectify and modify data when it is incorrect or inaccurate, and to request its deletion when it is no longer necessary for the purposes for which it was collected.
  • For reasons related to your particular situation, you have the right to object to our processing of your data and, where appropriate, to revoke the consent you have given us to do so.
  • In certain circumstances, you have the right to request that we restrict the processing of your data. In this case, we will only retain it for the exercise and defense of legal claims, for purposes for which you have given us your consent, or to address legal liabilities.
  • Right to data portability.
  • The right to file a complaint with the Spanish Data Protection Agency, as reported on its website.

The exercise and scope of your rights are governed by applicable law. You can exercise your rights by sending a request to our Privacy Officer by email to mserrano@landguage.consulting or by post to C/ Joaquín Lorenzo 17, 1ºB, 28035 Madrid.

Regarding social media data

If you wish to control the information we automatically obtain from social networks, you can do so through your profile options on each of the social networks where you have an account. To do so, you must log in to the social network and manage the information you allow the network to make public and who you allow access to it from your user profile.

5. Communications or transfers of data

The data collected on the website www.landguage.consulting or through other means will only be communicated to other companies for the development, maintenance, and monitoring of the established legal relationship, or when legally authorized to do so. Your consent to the processing or transfer of your data in the manner established in this paragraph is always revocable and has no retroactive effect. Outside of the cases provided for in the previous paragraph, MINDEPENDENCE S.L. will not communicate your personal data to any other third party, unless your prior consent has been obtained in the legally required manner.

Commercial communications

In cases where you have given your consent to receive commercial communications, MINDEPENDENCE S.L. may send you commercial or advertising information by any means, including electronic means (email, SMS, etc.), whether of a general nature or tailored to your personal characteristics, about our products and services, including participation in sweepstakes, events, and satisfaction surveys. In any case, you may object to the sending of commercial communications at any time by sending a communication to the postal or electronic addresses provided in the previous section or using the specific means recognized in the commercial communications addressed to you.

6. How long will we retain the information?

We will retain this information as long as necessary to process your request or provide the service you requested, and for the purposes for which it was collected, as long as you do not revoke your consent or request its deletion.

However, when you request us to delete your data through the established means, we will keep it duly blocked and will not use it for as long as it may be necessary for the exercise or defense of legal claims, or as long as its processing may give rise to any legal or contractual liability that requires its recovery. After this period, your data will be permanently deleted.

Depending on the service contracted, this will be the time during which we store your data:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding membership, registration, deregistration, contributions, payment of salaries, etc.); Arts. 66 et seq. of the General Tax Law (accounting books, etc.).
  • 5 years: Art. 1964 Civil Code (personal actions without special deadline).
  • 6 years: Art. 30 Commercial Code (accounting books, invoices, etc.).
  • 10 years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

7. What is the legitimacy for the processing of information?

At MINDEPENDENCE S.L. we process information based on the following legal grounds:

  • To provide you with the services you request, to properly manage the requests you make to us through our website, email, or social media accounts where we operate, and to contact you for these purposes.
  • To comply with various legal obligations related to, among others, regulations on: value added tax, as determined by Law 37/1992 on Value Added Tax.
  • Information society services, according to Law 34/2002 on information society services and electronic commerce.
  • Data protection, according to General Data Protection Regulation 2016/679 and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights.
  • Due to the existence of a legitimate interest of MINDEPENDENCE S.L.
  • With your consent, we may send you advertising via postal mail, email, instant messaging applications, and SMS regarding MINDEPENDENCE S.L. products and services.

8. Where do we store your data and who has access to it?

We protect the information we collect by implementing the technical and administrative security measures outlined in legal regulations after conducting the appropriate risk analysis. This ensures that the information is protected against unauthorized access, unavailability, disclosure, or use.

Your personal information may only be accessed by our employees, who are aware of the uses for which it may be used and its limitations, by the competent public and judicial authorities when requested and required by applicable regulations, and by other supplier companies to provide you with the services you have requested.

Each of these companies agrees to use your data solely and exclusively for these purposes and not to use it for any other purposes. Once the service provision is terminated, they are required to delete the information they have obtained or keep it properly blocked and protected, preventing them from using it for as long as it may be necessary to comply with a legal obligation, or to exercise or defend contractual claims that must be addressed.

In cases where these companies are located in a country that does not offer a level of data protection similar to ours, we ensure that they comply with the necessary security measures equivalent to those we have, as established in the applicable legal regulations. This is the case for companies located in the US, which will be governed by the Privacy Shield (agreement between Europe and the US).